For every order placed on MyBR, we curate a selection of 6 different product samples. You can choose up to 3 samples from this selection.
Yes, you can buy products for someone else on MyBR. We highly recommend that each individual undergoes a Skin Instant© analysis to receive personalized product recommendations tailored to their specific skin concerns for the best results.
If you need further assistance with your online order, you can reach out to our Concierge service using the formular on MyBR.
If you need assistance with ordering Biologique Recherche products online, our concierge service is here to help.
Connect with our Skincare ConciergeSometimes we are not able to anticipate the unusual enthusiasm for one of our products. That is why stock shortages can occur. If the product is still listed in the catalog, you can subscribe to a "Back in stock" alert and you will be the first to know !
If you need to edit your shipping address or make any other changes to your order, please contact us via the Concierge Service. If a shipping label has not been created for your order, or if your order hasn’t left the warehouse, we will do our best to make any changes to your shipping information.
Connect with our Skincare ConciergeUnfortunately, this is not possible. Once an order is validated, changes cannot be made.
MyBR accepts all major credit cards, Apple Pay and PayPal.
We use all the latest encryption and secure payment technology on MyBR to guarantee your personal information is protected.
You can create, modify and delete any payment method added to your account at any time by clicking on your profile and get to "My Payments".
Our out of stock products are no longer available to purchase on the website until they are back in stock in the warehouse. So this issue should not be possible. However, if in any case there is a missing product in your delivery, please contact our Concierge Service.